Shipping & Returns
Shipping and returns
Shipping
We are not responsible if your package happens to be shipped to the wrong address. Please ensure that your address is correct at check out, as we are not liable for ensuring that these details are correct. If the package is returned to us, you will be responsible for paying the shipping fee again.
Please allow up to 1-3 business days for all orders to be processed. Only orders placed before 1pm are enabled for Next Day Delivery (Irish orders only) Tracking information will be automatically sent via email after the order has been processed.
Standard delivery : 2-3 working days
Next Day Delivery : Next day (If placed before 1pm)
International Delivery: 7-10 working days
Returns
Due to the nature of these products being hair care products, for hygiene reasons, we, unfortunately, do not accept refunds.
Due to the nature of digital goods, we cannot offer refunds once the purchase is completed. We believe in the quality of our content and are confident it will deliver exceptional results when applied.
Exchanges are accepted in the unlikely event that there was damage to the product prior to delivery. If you have any concerns, please do not hesitate to head to the 'contact us ' page.